Privacy Policy

Privacy Policy

At Zomaa Ltd (trading as ZOmAAh), we are committed to protecting your privacy and handling your personal data responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect We collect personal information necessary to provide our services, including:

  • Identity Data: Name, username, or similar identifiers.

  • Contact Data: Billing address, delivery address, email address, and telephone numbers.

  • Financial Data: Payment card details (processed securely via encrypted third-party payment gateways like Stripe/PayPal; we do not store your full card details).

  • Technical Data: IP address, browser type, and usage data regarding how you use our website.

2. How We Use Your Information We use your data based on the following legal grounds:

  • Performance of a Contract: To process and deliver your order, and notify you of order status.

  • Legitimate Interests: To improve our website and provide customer support.

  • Consent: Where you have opted-in to receive our marketing newsletters (you can opt-out at any time).

3. Data Sharing with Third Parties To fulfill your orders, we must share your data with specific service providers. Your data may be transferred outside the UK/EEA to our global partners for fulfillment. We share data with:

  • Fulfillment & Supply Partners: Such as Zendrop and our international product suppliers, who require your name and address to ship your toys directly to you.

  • Payment Processors: To ensure secure transactions.

  • Shipping Carriers: Local and international postal services (e.g., Royal Mail, FedEx, etc.) to deliver your items.

4. International Data Transfers By purchasing from ZOmAAh, you acknowledge that your personal data (Name and Shipping Address) will be shared with our suppliers outside the UK (e.g., in the USA or China) solely for the purpose of fulfilling and shipping your order. We ensure that these partners handle your data with the necessary level of security.

5. Your Rights Under UK GDPR, you have the right to:

  • Request access to your personal data.

  • Request correction or deletion of your data.

  • Object to processing or request data portability.

  • Withdraw consent for marketing at any time.

6. Data Security We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

7. Contact Us For any privacy-related enquiries, please contact us at:

  • Email: support@zomaah.com

  • Registered Address: 128 City Road, London, EC1V 2NX, UNITED KINGDOM